Reservations, Terms & Conditions

To Make a Reservation

Nesting storks at sunset.

Please check our reservations calendar for availability of your chosen accommodation and preferred dates. You can also contact us to check the availability of our holiday villas. We will reply to all enquiries within two working days.

Once availability has been established, you will need to fill out one of our Booking Forms in order to make a firm booking. You should complete the Booking Form and return it along with either a 30% non-refundable deposit, or the full payment if booking within 6 weeks.

Click Here to print out a copy of our Booking Form.

Upon receipt of your payment we will send you an Email followed by a written confirmation in the post. Your final balance will then be due 6 weeks prior to your arrival. Again, payment will be confirmed by Email and post. You will also be sent details of your hire car pick up, if booked through us, and directions to Vale da Cegonha.

Methods of Payment

Prices are quoted in Euros, but you can pay in Sterling if you wish. You will be advised, at the time of booking, of the exchange rate that will apply to your deposit. For your balance, you will be advised 1 week before the due date.

We accept payment by Euro or Sterling Direct Bank Transfer, via Paypal, or by Debit or Credit Card.

Please Note: Credit Card Payments carry a 3% surcharge.

Your booking form should be either returned as an email attachment, or posted to:

Penny Chapman
Vale da Cegonha
E N 123 Km 50
7670-216
Ourique
Portugal

Please send us an email advising when your payment and booking form have been sent. Your booking will then be held provisionally until both arrive safely.

Upon receipt, we will send you a further email, confirming your booking.

A booking cannot be confirmed until both your payment and booking form are received.

If you have any further enquiries, please do not hesitate in contacting us.

Terms & Conditions

Before making a reservation, you must agree to our Terms & Conditions.

Click Here to read our Terms & Conditions in full.